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Stuff I Just Gotta Share..

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One of my favorite types of “Gadget” has always been a nice watch.

I probably picked up the habit from my Dad who had a wicked Omega watch when I was a kid, it’s also Dad’s birthday today as it happens, so happy birthday Dad!

I’ve had all sorts of weird and fun watches, including one of my favorites, a binary watch that told the time in binary numbers. Of course it took a while to get used to it and I’d get some pretty strange looks when someone asked for the time and I’d take 5 mins to work it out.

Recently though I’ve fallen victim to fashion watches….

Now some of them are fairly good, although they all seem to have a bit of a tendency to have the straps fall apart after a year or so, but they are fashion watches after all and it’s not usually too expensive to get the strap replaced.

I’ve just taken two in to a shop for exactly that reason. The first, a Diesel which I’ve had for almost 4 years now and is on it’s thrid strap, costs only £20 to get a new strap, which I think is reasonable.

The second one on the other hand seemed a bit of a piss take to me.

It’s a Ted Baker watch and the strap fell apart in less than 6 months, but apparently they don’t cover the strap under the warrantee, and to make it worse they charge £42 to fix the strap, which seems more than a little over the top to me, especially as the watch only cost £65 in the first place (it was on sale, reduced from £110).

I know I set this blog up to talk about the best bits in life, but for once I find myself writing about something that I think sucks, big time.

IMHO Ted Baker have a bad policy and I won’t be buying another watch from them.

Here’s a couple of piccy’s so you can see what I mean: –

ted baker watch straps fall apart

and here’s the front view: –

ted baker watch falls apart

2 Comments to “Fashion Watches that Don’t Last…”

  1. on 18 Jun 2007 at 8:12 amChris Merriman

    Screw the warranty – if any part of a watch fails to work before 12 months (I’d happily argue up to two years for anything over 20 quid personally), read them the riot act.
    More specifically, the 1974 Sales of Goods Act – mention ‘not fit for the purpose it was sold for’.

    If they continue to argue, politely but loudly ask to speak to the manager, when he tries to quote company policy at you, thank him (sincerely, but loudly) for informing you of their company’s private policy, but that their policies in no way override the law of the land.
    If he still won’t budge, ask to use their phone (preferably within the shop, and so within hearing of any prospective customers they have in there) to speak to their head office’s customer relations manager.

    Repeat ad infinitum – I’ve never had them not back down, not necessarily because they agree that I am right, but because they risk losing a lot of custom, over one refund/free replacement.

    It can be a bit embarrassing, but that is one thing I have to be grateful for to Mum, she used to drag me along to watch her destroy a cocky sales assistant ego – if you feel uncomfortable, just remind yourself that it is the shop’s staff & manager who should be embarrassed for trying to hoodwink you, or if they truly believe the crap they spout, that they are so ignorant of the law.

    Especially effective on Saturday afternoons if they are busy and a little under staffed 🙂

  2. on 18 Jun 2007 at 8:25 amemail

    Yup, I remember the bit of Law i did at college and the 1974 sales of goods act, so already did that, big time, so much so that my wife walked off she was so embaressed at the fuss I was causing, didn’t get anywhere though, perhaps the shop just wasn’t busy enough, or perhaps it was one of the sales assistants who was adamant that watch starps aren’s covered.

    The manager was also on his high horse that they (The Sunglasses Hut) don’t deal with Ted Baker anymore, so they couldn’t help me anyway. Needless to say I won’t be buying from them again either.